Client Success Representative
Remote
Full Time
Entry Level
Overview
Good businesses are built on relationships, and this role is all about starting them. As a Client Success Representative, you'll talk with business owners, understand how they take payments today, and show them a setup that keeps more of each sale in their pocket.
You'll go through full training before your first conversation, follow a clear step-by-step process, and have a team one call away. Owners usually welcome the conversation because the savings are real. This is a full-time role, and your pay grows with the accounts you bring on, with bonuses for strong months.
What You'll Do
- Reach out to business owners and build a quick, genuine connection
- Learn how they take payments now and what gets in their way
- Recommend a payment and point-of-sale setup that fits their business
- Answer questions honestly and help them feel confident in the switch
- Stay with each new account through setup and the first few weeks
- Keep notes, follow-ups and next steps current in the CRM
What We're Looking For
- Warm, clear communicator who enjoys meeting new people
- Goal-driven and consistent day to day
- Coachable and quick to pick up a new process
- Experience in customer service, retail, hospitality or sales is a plus
What's Offered
- Full-time position
- Hands-on training and weekly coaching
- A step-by-step process and a team behind you
- Performance-based pay with monthly bonuses
- Room to grow based on results
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